FSMART's business structure is quite different from that of other operators. FSMART operates online payment services through "Boonterm Kiosk" with 100% franchise system while other operators focus on sales. FSMART comparisons to competitors may not be completely comparable.
However, in terms of users, it is found that users have the opportunity to use the service "Boonterm Kiosk" of FSMART than the others because of the difference between "Boonterm Kiosk" and competitors.
- "Boonterm Kiosk" covers all regions of the country and the development of service quality of "Boonterm Kiosk" as well as continously brand building. To create brand loyalty, consumers are more familiar and trustworthy.
- "Boonterm Kiosk" has a number of applications that offer more and more variety. To meet the needs of diverse users.
- FSMART has promoted a marketing campaign to encourage consumers to use the service "Boonterm Kiosk" continuously.
- The efficiency of the service system of "Boonterm Kiosk" is fast, accurate and reliable with online payment management experience since 2008.
Call Center that can solve problems for customers in a short period of 24 hours, as well as active customer care, monitoring and management.